Barbara B Qxh

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Verified Reviewer

Where is my order?

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I have not yet received my order or tracking number or any notification of shipment. What is the delay?
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Pros:
  • Good prices good product
Cons:
  • Slow on delivery

Preferred solution: Deliver product or service ordered

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Buffalo, New York

Refund issue

Nike - Refund issue
I have not received my refund in a month. Ive called them at least three times and I wanted to speak with a supervisor but was not able to. Last time Ive called I was told that I will be getting a gift card, but still havent received it or maybe it wasnt sent. My old bank card got hacked so Ive asked for the refund to be issued to my new bank card but was told that its a security issue so they cant.
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User's recommendation: Don’t bother

Mark T Bjw

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Verified Reviewer
| map-marker New York, New York

Receive Claim information

I want all information concerning claim 727-6**-** and claim 728-9**** made December 5th 2022. The purpose for the request is to begin a lawsuit because of a Nike employee's unwanted touching in the retail store.
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Cons:
  • Negative experience with an employee

Preferred solution: $75,000 (seventy five thousand)

Anonymous
map-marker Phoenix, Arizona

Place an order

Was a glitch on your site when I tried for quite a while to order shoes online like I've always done (on Swoosh account). The rep was calm, helpful, easy to understand, and handled the order efficiency over the phone. Thanks!
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Mike D Eto

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Verified Reviewer
| map-marker Whitinsville, Massachusetts

Nike made my son cry

I ordered my son shoes there 2 weeks ago never showed up for his birthday 150 buks later and still a sad kid...thanks nike
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Alison J Kkm

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Verified Buyer
|

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Verified Reviewer
| map-marker Perth, Scotland

Quality of clothing

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Nike - Quality of clothing
Nike - Quality of clothing - Image 2
Nike - Quality of clothing - Image 3
I bought a tshirt in New York on holiday at the start of July from your store. This has now gone bleached round the neck and sleeves which implies that its not the quality clothing/standards of Nike clothing and needs investigated for copy of your clothing being sold instore. I also would like to find out about a replacement for the clothing purchased. I have picture of the tshirt I can also send.
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Pros:
  • Normally good quality
Cons:
  • Price of some items and in this case quality

Preferred solution: Full refund

Javon B Oxk

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Verified Buyer

Order both pairs on the same day same time , no one knows where my other pair went ! Either send me another pair or give me my money back

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Nike - Order both pairs on the same day same time , no one knows where my other pair went !...
Find my damn shoes United States postal service misplaced I work too had for that *** , I ordered 2 pairs of shoes on the same day same time how did my order so happen to get split now no one knows where my shoes are.. pathetic
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Loss:
$200
Pros:
  • Have good shoes
Cons:
  • Will lose your order

Preferred solution: Deliver product or service ordered

User's recommendation: Go into the store Nike send shoes off and they come up missing then they don’t want to refund u

Anonymous
map-marker Columbus, Ohio

Order a gift card

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I had no complaint. I ordered a gift card last week, it arrived yesterday. Thanks for checking. I appreciate that.
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Anonymous
map-marker Norfolk, Virginia

Sent shirts

Well I wear an xl shirt like these in under armor, huk, quicksilver and others. The Nike shirts were way to big like a xxxl or bigger . This will be my last Nike purchase . No more
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User's recommendation: Buy another brand

Anonymous
map-marker Chicago, Illinois

Over payed

Was charged 205.68 then it showed up on my account as 201.80 and was never refunded the 3.80 posted.
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User's recommendation: Make sure you get the right info up front before buying

Florin V Jdw

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Verified Buyer
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Verified Reviewer

Return issue complaint

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Nike - Return issue complaint
Nike - Return issue complaint - Image 2
Nike - Return issue complaint - Image 3

I have a very big issue related with a return from my order no G100********.

I already discussed 3 times with some people from the Nike customer chat support and ask them to help me and unfortunately no one happened.I don't know if this issue si related with my country Romania or not.

Till today no carieer came for picking up my packageI am very ,very upset because of this,I need Nike Logistic help for closing my return because in few days will expire the 30 days oficcially term for return.I already discussed separately with DHL and DPD and they explain to me that they haven't any order from Nike for this return.I attached both Nike notifications for my return.

Hope after this someone will help me.Thank you in advance.

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Cons:
  • Return policy

Preferred solution: I need to be done my return

User's recommendation: I recomand to be very carrefully and asume the possible return situation to avoid similar issues like in my case.

Shawn J 3

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Verified Reviewer
| map-marker Baltimore, Maryland

My shoes

Nike - My shoes
Nike - My shoes - Image 2
Nike - My shoes - Image 3

Hello Nike I got a pair of Jordans 11 retro low white and legend blue - white but I only got to ware them 2 or 3 times one of them time I went to pimlico race track for the race. But I work a lot but when I do Ware them the tongue on the right shoe is leaning and make the shoe look crazy even when I tie them up the tongue go to the right in the shoe and make the shoe uncomfortable to have on even the blue Strip is not on right it is leaning I would put money towards a new pair but I think its fair if yall would help out or at least give me a discount so that I could get a better pair I can send pic of the shoe and how the tung look in the shoes Im just asking for a little help

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Loss:
$200

Preferred solution: Price reduction

Jamie M Llh

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Verified Buyer
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Shoes problems

Nike - Shoes problems
Walking in the park and the air bubble went flat would like exchange for a new pair size 10.5 and the address is 1434 e221st Euclid ,Ohio 44117
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Preferred solution: Exchange for new pair

Taeshawn Han

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Verified Reviewer
| map-marker Atlanta, Georgia

Cu592*-*** so uncomfortable can not even wear them. Could I plz get coupon for normal style

Im not a pissed off customer I got the shoes for a present from the family we are wore Nikes for years I like the simple normal style. Not th crazy designs. These particular designs are not comfortable for someone with a high instep not at all. I wish to simply get a promo code or coupon voucher etc. for a simple made pair of regular style Nike sneakers for this 70 year old Auntie Thank you for your help resolving this issue. Ive worn Nike since I was a kid never ever had a problem. Zaza I do like the funky colors.
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Anonymous
map-marker Syracuse, New York

Pissed

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Did not process as advertised!!! lied consistently... Delivery date changed. I would not use services again
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User's recommendation: Don't use

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