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Contact Nike Customer Service

How to Reach a Person at Nike

Verified Contact Information

Toll-Free Number:

  • 1-800-806-6453
    Products and Orders
Call customer service
Send Message

Customer Service:

  • 1-800-344-6453
    Company Info and Inquiries
  • 1-800-379-6453
    NRC, NTC and SWOOSH
  • +86 215 288 2828
    China
  • +3 135 626 6453
    Netherlands
  • +90 850 223 6000
    Turkey

Headquarters:

  • 1-503-671-6453

Investors/ Franchising:

  • 1-800-640-8007

Media:

  • 1-212-367-4447

Nike Emails:

Customer Service
Gift Cards
Investors/ Franchising
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Converse, Europe
media.africa@nike.com
Africa

Nike Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Nike Phone Number
1 (800) 806-6453
Average Hold Time
00:02:13
Average Calls duration
5 minutes
Most Popular Nike Email Address
giftcards@nike.com
Nike Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (18% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Nike Customer Service?

Most Popular Number:

(800) 806-6453
Products and Orders
Total calls: 9 728 Issues resolved: 405 Last call: May 5, 2026

Being a world-renowned brand worldwide, Nike ensures its customers are happy with the merchandise and seamless customer service. For this purpose, Nike has published customer service numbers based on customers’ geographical location. The toll-free Nike support phone number is 1-800-344-6453. You can use this number to get assistance related to general inquiries, products, and orders or get the information you need. If you are calling from outside the US, there are different numbers to contact the company. For customers calling from China, the helpline is +86-215-288-28228. If you are trying to connect to the Nike customer support team from Spain, the number is +34-913-753- 366. No matter the problem, you can dial a contact number.

Customers can use the Nike customer service chat to get the assistance they seek. This allows users to communicate their concerns to an expert from the Nike corporate office without getting on a call. To start a live chat, head to the official website and click on the Contact Us option, which will be at the bottom of the page. On the next page, you will come across the Nike support chat option - click on it. Then, complete the form with your name, email address, and the type of help you require. This can range from tracking orders to starting a return, product inquiry, and more. Click on submit to initiate the conversation with a Nike chat support agent. This chat feature is available during business hours, between 4:00 AM and 11:00 PM PT, seven days a week.

Another approach to get in touch with the support team is to write an email to the Nike customer team. If you want to inquire about copyright infringement issues, you should use the email address copyright.legal@nike.com. For any concerns related to privacy, use a specific Nike email, which is privacy@nike.com. The support team goes through each email, reviews it, and responds with the most effective solutions. Due to this, sometimes it takes two to three business days to get the response. So, if you have an urgent situation, it’s best to contact the team via call.

PissedConsumer Club

Contact Information

Nike Website:

Nike Help Center:

Corporate Office Address:

Nike, Inc.
1 Bowerman Drive
Beaverton, Oregon 97005-6453
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Sunday 4:00am - 11:00pm (PT)


NRC, NTC and SWOOSH Hours:

Monday - Friday 8:00am - 5:00pm (PT)


Company Info and Inquiries Hours:

Monday - Friday 7:00am - 4:00pm (PT)

More contact details

Fax:

+1(503) 646-6926

Summary of Nike Customer Service Calls

12.4K TOTAL
CALLS
05:13 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nike?

Shipping and Delivery Question:

  • “Did not receive my order”
  • “Child 5year old size 11 what y or c mean?”
  • “Never received my refind”

Product/ Service Question:

  • “Defect”
  • “In order my son goalie gloves he has only used them in about 3 games and they are falling apart already! They were very expensive”
  • “I recently ordered My Son a pair of Nike goalie gloves. They were $77. He’s used them in three games and they already look destroyed. They are falling apart already and he has hardly used them!!! These gloves should be durable and not falling apart”

Return/ Replace Question:

  • “Return”
  • “Return golf”
  • “I want to change my order”

Request for Information Question:

  • “Check on new order”
  • “Ask about white caps for men with with Nike no holes in the back”
  • “Questions about my order”

Payments and Charges Question:

  • “Discount”
  • “Someone use my credit card”
  • “Amount owe”

Refund Question:

  • “Refund”
  • “Never got my money back”
  • “Lost refund”

Activation/ Cancellation Question:

  • “Cancel two orders”
  • “Cancel order”
  • “Order was canceled”

Account Question:

  • “Forgot my pin to check out”
  • “Need a QRCode for a return”
  • “Unable to get revate with code”

Cards Question:

  • “To see why i cant use my card”
  • “About invalid card purchase”
  • “Lost gift card”

Website/ Application Question:

  • “App failure”
  • “Trying to order online”
  • “Website issues”

Staff Question:

  • “Customer service”
  • “Customer service sucks”
  • “Manager mistakes”

Employment Question:

  • “Jobs”
  • “Job”
  • “Payroll”

Other Question:

  • “Nike men mules”
  • “Bad sneaker”
  • “Popped bubble in shoe”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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