Nike Phone Numbers and Emails

Toll-Free Number:

  • (800) 806-6453

Customer Service:

  • (800) 379-6453

Headquarters:

  • (800) 344-6453

Legal:

  • (503) 671-6453
    Copyright Infringement Inquiries

Nike Emails:

Legal
Copyright Infringement Inquiries, Privacy Inquiries

Nike Contact Information

Nike Website:

Nike Help Center:

Corporate Office Address:

Nike, Inc.
1 Bowerman Drive
Beaverton, Oregon 97005
United States

Other Info (opening hours):

Hours:

Nike Expert
Monday - Sunday 5:00am - 10:00pm (PST)

Products and Orders
Monday - Sunday 4:00am - 11:00pm (PST)

NRC and NTC
Monday - Friday 8:00am - 5:00pm (PST)

Company Info and Inquiries
Monday - Friday 7:00am - 4:00pm (PST)

Other Location:

The Netherlands
Colosseum 1, 1213 NL, Hilversum ,

The Netherlands 00000

New York

855 Sixth Ave.,

New York , New York 10001


Privacy Office
One Bowerman Dr.,
Beaverton, OR 97005, USA




Fax:

+1-503-646-6926
Edit Business Info

Customer Service Rating and Reviews

2.0 / 5
Poor
Ramon P Uoa
Claim
1.4

returned a product with manufacturing defects, because it had a very loud sound when I walked and I only used it 5 times, Mr. Alec from the Corporate Customer Services Department sent me an email...

LaShawn D Vca
Poor customer service from both managers and employees
1.0

Returned items that I purchased online to the Nike store on Michigan Avenue in Chicago Illinois. The employee displayed a lack of knowledge about the exchange process for an item and included it ...

Summary of Nike Customer Service Calls

4.4K TOTAL
CALLS
05:05 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nike Customer Service?

Shipping and Delivery Question:

  • “Wrong address”
  • “Tracking order”
  • “I didn't receive my shoes”

Return/ Replace Question:

  • “Exchange shoe that are to big”
  • “Return item”
  • “Shoes return refund”

Product/ Service Question:

  • “I got a Defective pair of sneakers”
  • “My birthday code is not working properly”
  • “Damaged shoes”

Request for Information Question:

  • “Product question”
  • “I want to check my order”
  • “To get information about an exchange”

Refund Question:

  • “Refund”
  • “Refund pending”
  • “See aboutmy refund”

Payments and Charges Question:

  • “Having trouble getting discount on app”
  • “Denied payment option”
  • “Amount debited, order not placed”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Cancel order”
  • “Cancel”

Cards Question:

  • “Gift card issues”
  • “Gift card dispute”
  • “Gift card”

Account Question:

  • “Swoosh account”
  • “Didn't give me all my money backMoney out of my account”
  • “Cant log into my account”

Staff Question:

  • “Horrendous customer service and inabilities to use their higher level thinking to solve a simple problem.”
  • “Rude employee”
  • “Complaints about product and terrible customer service”

Website/ Application Question:

  • “Website isn't working”
  • “Can't complete order online”
  • “Can't place order online”

Employment Question:

  • “Becoming a Nike agent inquiry”
  • “W-2”
  • “Job”

Other Question:

  • “Regarding Oder”
  • “How is the nike dunk low in mens sold out before 9am cdt time and why is my page just saying pending that is not right yall let people buy them early”
  • “I have a complaint”

About

Top Nike Services

Customer Care, Shipping Service, Driver Shaft

Top Nike Products

Shoes, Sneakers, Commercial

Nike Pros and Cons

Pros: Never had a problem, Never had a problem until i had to call customer service, Comfortable, Very good shoes, Style

Cons: Customer service, Horrible customer service repeatedly said cant do it, Quality, Consumers mean nothing to them, All representives at corporate and customer service

Related Companies

Jordan Brand, Converse United Kingdom, Converse Canada, Hurley International

Summary

Nike, Inc. is a major public sportswear and equipment supplier. At the present time, the company is headquartered near Beaverton, Oregon. The company is considered to be the leading supplier of athletic shoes, apparel as well as sports equipment in the world. Nike was incorporated by Bill Bowerman and Philip Knight in 1964 as Blue Ribbon Sports. It changed the name to Nike in 1978. Nike is the name of the Greek goddess of victory. Nike markets its products under the brand names of Nike Golf, Nike Pro, Nike+, Nike Skateboarding, Air Jordan, Team Starter. The company operates several subsidiaries among which are Hurley International, Cole Haan, Umbro and Converse.

Nike reviews and complaints

Nike is ranked 419 out of 3004 in Footwear and Clothing category

Area Served

USA, Worldwide, Canada, UK

Payment Methods

VISAAmerican Express

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