Product: Nike Customer Care Clear all filters (0 of 9 reviews match)
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I went to the Nike Factory Store on Black Friday and they were closed. The associate said it would be only for an hour but i waited an hour and they said it would be another 2 -4 hours and they dont know when they are going to reopen! I waned to take advantage of the...
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1.7
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Nike Customer Care
#1407741
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Ordered a pair of Nike custom iD shoes for a kid's 10th birthday. The reason I ordered custom shoes was that he was going to a Giant's game about a week after his birthday and so I ordered shoes in the team colors for him to wear to the game. When I placed the order...
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1.0
Product
Nike Customer Care
I didn't like
  • Customer service i received
#1364910
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I placed an order via the app for the Unc Air Jordan 1 Retro High x Off-White White/Cone-Dark Powder Blue after I selected the size and paid the got em appeared with a completely different shoe so I called into Nikes customer service to get this resolved only to be...
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2.0
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Nike Customer Care
#1269074
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Just got hacked by Nike, and their customer service is in denial

Unbelievable. Tried to purchase a gift card. When you give your credit card #, it says that that it isn't valid. 2 mins after, you get a fraud alert from your bank and the amount they took is not even the amount I had written in the first place! The IT/customer service is no help and can't trace you back, nor by name, email or card #. They are in denial of having been hacked. Chatted with 2 customer agent who were useless: Jena and Dimple. I do not have more words to write- JB {{Redacted}}
1.0
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Customer service
Product
Nike Customer Care
#1256195
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I purchase a pair of Nike sneakers at the Ventura, CA store on Apr 18th & tried to apply a 30% Kohl's coupon sent to me by mail in a Kohl's sale paper. I was told by the cashier that the 30 % coupon could not be used for Nike items. I asked the cashier where on the...
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Anonymous
Durpa

On the back of the flier. There is a full disclaimer. It states that some items may not be part of the coupon sale. How are they the bad guys when you didn’t read? Once again ...

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Nike Customer Care
#1236776
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This happended in the Nike store in Soho in Manhattan. The loss and prevention worker acted nasty towards me. Then later saw I was rite and did nothing about it. At this point *** Nike and the Soho store. This month alone I have gotten 5 sneakers from Sept to March I...
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2.8
Product
Nike Customer Care
#1217944
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While waiting to pay for my purchases the sales associate beckons to me in so many words as I can help you MAN, when I arrived a his register I informed him that my name is not “Man”, he continues to ring up my total and I gave him my credit card and drivers license...
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3.2
Product
Nike Customer Care
I didn't like
  • Associate referred to customer as man isteadof sir
  • Customer service
#1215344
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Nike - They hang up on me.

I was looking for some Cinderella Air Max
Product
Nike Customer Care
#1042519
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Ordered a pair of Nike Jordons for my sons Christmas present and paid for two day delivery. Two days later I was e-mailed there was a delay but I would still get the shoes in time. Three days later I call customer service to look for the shoes to be told that there was...
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Product
Nike Customer Care
I didn't like
  • Customer service i received
#978408
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