Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I placed an order via the app for the Unc Air Jordan 1 Retro High x Off-White White/Cone-Dark Powder Blue after I selected the size and paid the got em appeared with a completely different shoe so I called into Nikes customer service to get this resolved only to be told that the shoes I ordered wasn't available even though I was able to purchase it on the app I was told somebody would call me back within 48 hours I never received a call back I called my bank to dispute the charge got the charge dispute it but Nike never reach back out to me this is the fourth time something has happened like this to this magnitude and Nike never reaches back out to me when there's a special release it never fails I'm either never selected or I'm able to place the order and never received the shoes this is got to stop I placed the order I don't understand why I can never receive what I ordered

Product or Service Mentioned: Nike Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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