We purchased some expense soccer cleats for our son, Sam for his high school soccer season. Within six weeks, the sides of the shoes had pulled away from the soles of the shoes. We contacted Nike consumer affairs and the customer service folks there asked us to submit pictures of the shoes. We submitted pictures and then they asked for more pictures. They wanted pictures from the top, which do not show the separation of the side from the soles. Based on these pictures, they told us the weare was normal and therefore they were denying our claim.
We explained that we would not be buying Nike products ever again and we would do our best to spread the word that Nike does not make quality products. And their decision has helped us become the biggest Adidas fans in Indiana.
Andy & Jodi Snider
Reason of review: Damaged or defective.
Monetary Loss: $200.
Preferred solution: Full refund.