Tyjuana W

Nike - I received a pair of shoes for Christmas, I have worn them twice and they still fit tight. Can I return the shoes?

Top question

I worn the shoes once and they felt tight, however, I thought they time to adjust to my feet. I have worn them a second time and they still fit tight. Can I return these shoes to the store?

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Ann McDonald

Shopping Expert

With your Nike Membership, you have 60 days to try it on, try it out, and see if it's perfect for you. If at any point during those 60 days you decide it's just not right, you can return your order or exchange the item for another size or color.
If you are a Nike member you should:
  • sing in your account,
  • on your orders page on Nike.com, scroll to one of the items you’d like to return and tap "View or Manage" to open the order,
  • select "Return Items." If you’re viewing your orders in the Nike App, tap "Return Order" under the item you want to send back,
  • provide a reason for each and hit "Submit Return",
  • choose how you want to return the item.

Ashley L Xol

I purchased them at a local retailer and do not have a Nike account. What is my next step we love the bike brand but are extremely disappointed with this

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