Edlin O

Return order

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I was just checking if the shorts I ordered got sent back. There was nothing wrong just picked out the wrong shorts my son wanted .
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Loss:
$384
Pros:
  • Fresh merch

Preferred solution: Full refund

User's recommendation: Nike is the best

Featured
Linda F Qmv

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Verified Reviewer

Wore sneakers to 3 basketball games indoors and and fell apart!!!!

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Nike - Wore sneakers to 3 basketball games indoors and and fell apart!!!!
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Bought sneakers online in December 2023 and wore them for 3 basketball games indoors and the one sneaker the whole sole came apart from sneaker. I returned them to Nike on 2/24/2024 and payed $25.49 to ship them .

$140.00 sneakers now I'm at $165.49 total They won't fix them because the sneakers are over 2 yrs old . WELL I THOUGHT I WAS BUYING BRAND NEW SNEAKERS !! HOW DID I KNOW THEY WERE SENDING OLD SNEAKERS!! SO I THINK THEY SHOULD HONOR TO FIX OR REFUND MY MONEY!!

THEY SHOULDN'T SELL SNEAKERS OVER 2 YRS OLD. HOW DID I KNOW WHEN THEY WERE MADE WHEN I ORDERED THEM!!! NIKE WON'T BACK THEIR PRODUCT !

DON'T SELL OLD SNEAKERS! RIP OFF COMPANY!!!

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Loss:
$165
Pros:
  • Buy only in person
Cons:
  • Do not buy online

Preferred solution: Full refund

User's recommendation: Don't order online if you can't see the tag that says when they were made

Scott B Yac

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Verified Reviewer
| map-marker San Clemente, California

Dissapointment in the recent quality of product

Nike - Dissapointment in the recent quality of product

Dear Nike Customer Service,

I am writing to express my deep disappointment in the recent purchase of Nike Air Monarch shoes. I have been a loyal customer of Nike for almost 50 years and have always been satisfied with the quality and performance of your products.

However, my recent experience with the Nike Air Monarch shoes has left me feeling let down and frustrated.

Over the past 5 years, I have purchased 3 pairs of Nike Air Monarch shoes. Each pair has started to show signs of wear quicker and have a squeaking issue quicker than the previous pair I bought. However, the most recent pair that I purchased started squeaking when I walked within just one week of wearing them. I was shocked and disappointed to see such poor quality in a product that I have come to trust and rely on for many years.

As a long-time customer, I have always believed in the quality and craftsmanship that Nike brings to its products.

However, the recent experience with the Nike Air Monarch shoes has made me question whether I will continue to purchase Nike products in the future. The deterioration of the shoes after just one week of use is unacceptable and does not reflect the high standards that Nike is known for.

I am reaching out to you in hopes that you can address this issue and improve the quality of this line of Nike's. I have always been a loyal supporter of Nike and I would like to continue to support your brand in the future.

I hope that Nike takes this matter seriously and takes steps to ensure that such quality issues do not occur in the future.

I look forward to hearing from you and resolving this issue as soon as possible. Thank you for your time and attention to this matter.

Sincerely,

Scott B.

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Loss:
$92
Pros:
  • Usually excellent quality
  • Cool style and comfort
Cons:
  • Recent lack of quality of thier product

Preferred solution: Improvements to the quality of the product.

User's recommendation: Rea reviews before purchasing to ensure the quality of the product is what it should be.

Richard N Asw

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Verified Buyer
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Verified Reviewer
| map-marker Saugerties, New York

Quality of sneakers

Nike - Quality of sneakers
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I purchased my sneakers on July 3, 2022. Nike multi sport gymnastics. Don't buy They both have slits in fabric where the toes bend. I wanted to send you photos but see I can't attach anything. The tread is barely worn but the Upper is falling apart
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User's recommendation: Don't buy!!!

Jennifer M Rky

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Gift card doesn’t work

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Nike - Gift card doesn’t work
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Bought a Nike gift card at vons market $50 and tried using it online and it didnt work it had the wrong PIN number The market said they couldnt do anything about it Talked to Nike and they were no help!!!
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Loss:
$50
Pros:
  • Love their products
Cons:
  • Do not get help

Preferred solution: Full refund

User's recommendation: Don’t buy gift cards

Behnam A Awq

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Verified Reviewer
| map-marker Calgary, Alberta

Dissatisfaction with a Nike product

Dissatisfaction with a Nike product
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Dear Nike Customer Service Team,

I am writing to express my dissatisfaction with a recent purchase of the React Infinity Run shoes few month ago. Unfortunately, my experience with these running shoes has been far from satisfactory, leading to significant discomfort and foot pain.

Upon wearing these shoes, I noticed an immediate discomfort, which I initially attributed to the need for a break-in period.

However, despite giving them a fair chance over several uses, the situation has not improved. The discomfort has escalated to the point where it significantly affects my daily routine, including impacting my sleep due to persistent foot pain. This is particularly disappointing as I had chosen the React Infinity Run model based on its reputation for providing exceptional support and comfort for runners. I am a runner and I have been wearing Nike shoes for many years.

I believe this situation may be due to a possible defect in the product or a mismatch between the shoe design and my foot anatomy, which was not evident at the point of purchase.

As a loyal customer of Nike, choosing your brand has always been synonymous with quality and comfort, which makes this experience particularly disheartening.

In light of this, I would kindly request your assistance in resolving this issue. I am open to suggestions, including the possibility of exchanging this pair for a model that may be more suited to my needs, or a refund if such alternatives are not feasible.

Your guidance on the next steps would be greatly appreciated.

Please let me know the process for addressing this complaint and any additional information you may require from my end. I am hopeful for a swift and satisfactory resolution to this matter.

Thank you for your attention to this issue and for your continued commitment to customer satisfaction.

Sincerely,

Behnam.

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Andrew B Jie

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Verified Reviewer
| map-marker Bangkok, Bangkok

Complaint(s)

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Nike - Complaint(s)
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Hi all. As a long time Nike customer I feel I have to tell you, now, that your quality control is absolutely dire and youve lost my business for good. The soles of all my favourite shoes disintegrate now (they never used to) after a few wears and Im so disappointed. I guess money/revenue always takes precedence for you over customers so I wont be back. Terrible products now, and they used to be great. Observe Boeing for help with this. Greedy people
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User's recommendation: Avoid *** like this, barely worn but in storage awhile.

Jose Y Zek

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Neglected Child case at Klein Collins High school in Spring,Tx

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Nike - Neglected Child case at Klein Collins High school in Spring,Tx

I would like for you to pull your sponsorships from all Klein ISD schools for what they did to me during my tenure a Klein Collins HS from 2008 to 2012. Grown men coaches teachers took advantage of a child and used him for their own success never in the history of the sport will you see and watch on film what you will see with my film or they put chains on their own player to hold him back from being great.

*** kleine Collins from all my film regular season and playoffs and let the film do the talking for what they did to me during my career and what they think they can get away with. During the 2009 Westfield homecoming game I died on that film and they clipped it they sent it to me and thought that I was just dumb it wouldn't notice they think that they are protected by the laws of Texas they think they are protected because they think that I have no power I would like for you to stand up for me.

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Preferred solution: I would like for Nike to stand up for me when No one else will before I return to Egypt and become King

Resolved
Ibrahim g Ggm

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Verified Reviewer
| map-marker Barrio Sur, Colon

Resolved: Gherwfe

Ibrahim Gazzaley 2992 hanley st hamtramck mi

Dear, JordanYou guys have the best shoes. There are 2 problems with the shoes.

The first problem with your shoes is that they are not comfortable. The second problem is that they are not good for snow. I would not recommend buying Jordans if your legs hurt because they make your legs hurt more. In the United States, there is a lot of snow and people need snow shoes so we need to have Jordan shoes that are good for snow.

You guys can have an example of Skechers where shoes are so comfortable and they got famous just for their comfortable shoes so can you guys sell comfortable shoes for people so you can get more famous worldwide?

I already have a Jordan but they are uncomfortable so I do not wear them often and have stopped buying Jordans. Even your rival Adidas has more comfortable shoes. Jordan shoes are uncomfortable because you guys make them look good and use hard cotton which makes them so uncomfortable. You guys should make it look good.

It does not have to be perfect but you can just make it so comfortable because everyone already knows how good your shoes are but we only need you guys to make it comfortable for people to wear and have fun when wearing it. You guys will get more buyers and customers to buy your product. I will be the first one to buy the comfortable Jordan. You guys will get a lot of new buyers

You guys should make it more comfortable than Skechers because Skechers have the most comfortable shoes so if you guys make better comfortable shoes than Skechers 99% of Skechers buyers will be Jordan buyers.

After all, the only good thing about Skecher is that it is comfortable. Jordan shoes have boots but are not good for snow. You guys should make better snow shoes. I bought a pair of boots called Air Jordan 9 boots.

It looks good but when I wore it and went in the snow and snow got into my socks that is why you guys should make better snow shoes. I think that if you make more and better snowshoes you guys will get more buyers or it may double.

I would buy like 5 snow boots because the ones I have are bad. So I think that snow boots should be made a lot more than now. This would make people happy with Jordan products.

Jordan has snow shoes but they are not good and they keep making me slip. If I can get a comfortable Jordan and a snowshoe that does not slip I would use it for 3 years because it is going to be one that is made how I want it to be. I am not the only one who says that because I know a lot of people that like it and even one of my friends wants comfortable snowshoes. This means that I am not the only one who wants that.

So please make shoes that do not slip and are comfortable and it is snow shoes.

This means that you guys need to make comfortable shoes and make them not slippery. I went home and asked my dad to buy me Jordan shoes if they were not slippery and were comfortable and were snowshoes and he said yes I would buy them for you. I am waiting for these shoes to come out so I can buy them. One time I already slipped and I got hit on the head.

This is because I was wearing Jordan shoes and they were slippery so I did not wear them from that day. If I find this shoe I will wear it every time and never put it in the garage like the last one.

These will be my favorite shoes. I do not care about how it look, I only care about how good they are even if they look like garage shoes.Sincerely, Ibrahim

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Pros:
  • It looks nice
Cons:
  • It is uncomfortable

Preferred solution: h

Bartho D

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Port Elizabeth, Eastern Cape

I bougt a pair and want to find out if its fake or not

Nike - I bougt a pair and want to find out if its fake or not
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Good morning...dear Sir or Madam I bought a pair of Nike from one of the well-known shops in Port Elizabeth south africa and something is telling me that the nike is not real or its fake how will I know if it's fake cause I've watch a few videos on what's real and fake and what my sneaker does shows its fake so can you please help me before I return the sneaker cause I do like it a lot
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Laura P Pul

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Verified Reviewer

Nike appeal falling apart

Nike appeal falling apart
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I bought my 13 yr old daughter a pair of Nike dri-fit leggings about a month ago, now this is our second pair in the past 3 months, and with the same damn issue, now I'm emailing you guys this time because I'm sick of it already, Nike leggings aren't cheap, and they should NOT be ripping in the seems, my daughter is tiny so she wears a xs womens, which are a tad big on her! Now we don't have an issue with an off brand but for some reason she loves Nike, (me not so much) and it's ridiculously expensive.. please fix the issue...
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Preferred solution: Full refund

User's recommendation: Check the seams!!

Jennifer F Bww

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Verified Reviewer
| map-marker Seattle, Washington

Horrible NIKE Shoes Caused Blisters

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Horrible NIKE Shoes Caused Blisters
I purchased a pair of NIKE Zoom Training Shoes a few years ago and just tried them on for the first time to go for a walk. The new shoes caused horrible pain and huge blisters on the back of both of my heels. They are the correct size and I was wearing thick socks, so this was quite surprising. I've never had this happen before with any Nike or other brand of shoes. I've requested a refund from the Nike company. I can't wear these again without intense pain. The UPC of the shoes is 000912********.
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Loss:
$45
Cons:
  • Painful blisters on heels of both feet
  • Nike shoes caused large

Preferred solution: Full refund

User's recommendation: DO NOT BUY NIKE ZOOM TRAINING SHOES!

Tammy T Hwk

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Verified Reviewer

Defected item

Nike - Defected item
I purchased a pair of (Nk air zoom alphafly next % *** May of 2022, after speaking with a Nike representative, I was informed that they couldnt help me because of the manufacturer date! What do I do with this shoe that the sole has come off?
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Loss:
$285
Pros:
  • It was an amazing and comfortable shoe
Cons:
  • Nike doesnt stand behind their products

Preferred solution: Full refund

Justin A Exb

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Verified Reviewer

No shoes yet

Nike - No shoes yet
I still havent gotten my order or any update on who to contract Where is my order I need information on this now
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Loss:
$100
Pros:
  • Mad i need to know where my shows are

Preferred solution: Deliver product or service ordered

MINI C Epv

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Verified Reviewer

Nike Gift Card Not Working

Nike Gift Card Not Working
I Only Have a 3 digit pin not 6 So I need a 6 I just got this yesterday for my hirthday I might have scratched the rest off
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Loss:
$100

Preferred solution: My 6 digit pin

Mariah H Pqd

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Verified Reviewer

Nike emblem on jacket messed up

Nike emblem on jacket messed up
I have worn jacket once and washed and Nike sign is coming off. Not sure if wasnt pressed on well. But for the price I paid and following instructions on how to wash this shouldnt have happened. I have pictures of my jacket and I recently just purchased on Finishline but was told I had to contact original manufacturer.
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Preferred solution: Full refund

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